Services

At TechMateNZ, we make technology simple, safe, and stress‑free for seniors with friendly in‑home support. Choose the option that suits you best:

✅ Standard Visit – $89 per visit

One‑off help when you need it. We come to your home, fix the issue, and teach you how to use your devices with confidence.

✅ TechMate Care Plan – $120/month

Ongoing support and peace of mind. Includes a monthly in‑home visit, unlimited short remote support, and priority booking whenever you need us.

✅ Digital Confidence Pack – $999 one‑time

A complete personalised training journey. Up to 4 in‑home visits, step‑by‑step training, cheat sheets, and security coaching so you feel fully confident.

No jargon. No pressure. Just friendly help when you need it.

What We Offer

Standard Visit

Perfect for one‑off help when you need it most. A TechMate comes to your home, solves the problem, and shows you exactly what to do — all in plain, easy‑to‑understand language.

What’s included:

✅ One in‑home visit (up to 60 minutes)

✅ Help with any device — phone, tablet, laptop, smart TV

✅ Setups, fixes, and training tailored to your needs

✅ Clear step‑by‑step guidance with no jargon

✅ Friendly, patient support every time

Simple. Affordable. No ongoing commitment.

Your tech made easy.

TechMate Care Plan

Ongoing, personalised tech support — designed for older adults who want peace of mind, protection from scams, and someone they can call anytime.

What’s included:

✅ 1 in‑home visit each month (up to 60 minutes)

✅ Unlimited short remote support (1–5 calls up to 20 minutes each)

✅ Monthly scam & safety check

✅ Printed cheat sheet delivered with each visit

✅ Priority booking whenever you need us

✅ Reduced rates on add‑ons and upgrades

No lock‑ins. Cancel anytime.

Tech made simple, safe, and stress‑free.

Digital Confidence Pack

A complete, personalised training journey — designed for older adults who want to master their devices and feel truly confident online.

What’s included:

✅ Up to 4 in‑home visits (each up to 2 hours)

✅ Personalised step‑by‑step training at your pace

✅ Full device setup (phones, tablets, laptops, smart TVs)

✅ Security & privacy settings configured on every visit

✅ Printed cheat sheets tailored to you after each session

✅ Scam & safety coaching so you stay protected

✅ Priority support for 30 days after your final visit

Learn it. Love it. Own it. No subscriptions. No pressure. Just long‑term confidence.

Tech Help That Feels Like a Friend Dropping In

At TechMateNZ, we believe getting tech help shouldn’t feel stressful or awkward — it should feel as easy as having a friend pop by for a cuppa.

Our friendly team comes to your home, takes the time to listen, and explains everything in plain, simple language. Whether it’s setting up a new device, learning to video call family, or keeping you safe online, we make sure you feel comfortable and confident every step of the way.

Feeling Left Behind by Technology? We Can Help.

We know tech can feel confusing and frustrating. That’s why TechMateNZ comes to you with patient, one‑on‑one support that makes it simple.

One visit can change how you feel about your devices forever.

When Tech Feels Hard, TechMateNZ Makes It Easy.

We specialise in helping seniors feel confident, connected, and safe with their technology.

Your first visit is free — experience patient help with no risk.

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